Effective Date: 10 February 2026

This Privacy Policy explains how Altri Medical Ltd collects, uses and protects personal information when you use our website or engage our services.

1. Data Controller

Altri Medical Ltd is the data controller responsible for your personal data collected through the website and clinic interactions.

2. Information We Collect

We may collect:

• Contact details such as your name, email address, telephone number

• Medical and health information necessary for consultations and treatment planning

• Appointment and treatment history

• Payment transaction information

• Website usage data via cookies and analytics

3. How We Use Your Data

We use personal information to:

• Respond to enquiries and manage bookings

• Provide and personalise clinical consultations and treatments

• Communicate appointment reminders and aftercare instructions

• Improve our services and website experience

• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data where:

• It is necessary to fulfil a contract with you

• We have your consent (for example, email communication)

• We have a legitimate interest in providing safe treatment and service delivery

• We are required by law to comply with medical recordkeeping obligations

5. Cookies and Tracking

Our website uses cookies to enhance functionality and analyse traffic. You can manage cookie settings through your browser.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

• Clinic staff and treating clinicians

• Third-party service providers for billing, scheduling, or IT support

• Legal or regulatory bodies when required by law

7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss or misuse.

8. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations (including medical record retention), and for legitimate business purposes.

9. Your Rights

Under applicable UK data protection law, you may have rights including:

• Access to the personal data we hold about you

• Requesting correction of inaccurate data

• Requesting deletion where lawful

• Objecting to or restricting processing in certain circumstances
  To exercise your rights, contact us using the details on the website.

10. Third-Party Links

Our website may include links to external sites. This policy does not apply to those sites’ data practices.

11. Changes to this Policy

We may update this Privacy Policy. The most recent version will be posted on the website with the effective date.

12. Contact

For questions or to exercise your data rights, use the contact information available on altrimedical.co.uk.